Energy Providers Working Hard To Restore Power In Ingham Following Devastating Floods

Ergon Energy is working around the clock to restore power to Ingham, where residents remain without electricity after severe flooding. The community, already grappling with widespread flood damage, is now isolated, and crews have been dispatched to assess and repair the damage as quickly as possible.
Crews from Townsville began aerial patrols over Ingham and the surrounding areas Tuesday morning but were temporarily grounded due to poor weather conditions. These aerial inspections are crucial to identifying faults in the overhead power network, which will help Ergon develop a restoration plan as floodwaters recede.
Ingham has been particularly hard hit by both the floods and power outages. To ensure public safety, Ergon de-energized the Ingham Substation on Sunday as floodwaters rose. This substation is a critical supply point for thousands of customers across the region, including local staff from the Ingham depot.
Before power can be safely restored, crews will need to inspect and test key equipment at the substation, including transformers. Additionally, they will patrol feeder lines and conduct damage assessments in the affected areas. Unfortunately, until these inspections are complete, accurate restoration timeframes cannot be provided.
Safety Comes First
Due to the extensive damage, Ergon crews are facing significant logistical challenges in getting the necessary equipment and generators into the region. However, teams from across Northern Queensland are ready to deploy and are exploring all possible solutions to expedite the restoration process.
In the meantime, Ergon advises that any homes inundated by floodwaters must be inspected by a licensed electrical contractor before they can safely be reconnected to the grid. These contractors will also be responsible for any necessary repairs.
For the most up-to-date restoration timeframes, residents can visit Ergon Energy's Outage Finder: Outage Finder Text View | Ergon Energy
Generator Safety: A Critical Reminder
As residents begin to recover and rely on backup power, Ergon reminds everyone of the importance of safe generator use. Generators can be life-saving, but when not operated properly, they pose serious risks. For essential safety information on generator use, visit: Electrical Generator Safety | Ergon Energy
Ergon Energy appreciates the patience and resilience of the Ingham community and will continue to provide updates as restoration efforts progress.

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Flooded Ingham Substation
Line repairs at Ollera Creek ahead of TMR highway works

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