Texting Towards Change Free SMS Program Offers Quiet Support For Queenslanders

A free SMS program is helping Queenslanders navigate alcohol and other drug concerns in a way that feels safe, private and accessible, offering support without the pressure of a phone call or face-to-face appointment.

Run by Adis 24/7 Alcohol and Drug Support, the initiative delivers supportive, practical messages directly to users’ phones, making it easier for people to take that first step when they’re ready.

“The SMS Support Program breaks down that initial barrier of reaching out for help, which we know so many people struggle with,” said Adis Senior Counsellor Clare.

‍

The program offers three tailored options to suit different needs, including a 30-day program with twice-daily messages, a 14-day detox support program designed to complement medically supervised detox, and a weekend tips option providing guidance during higher-risk periods.

Each message is designed to offer simple advice, encouragement and reassurance in a non-judgemental way.

“Feelings of shame or stigma can make it even harder for people to ask for support. This text program offers that support without an added layer of pressure,” Clare said.

Since launching, more than 600 Queenslanders have signed up, with many reporting the messages help them stay on track, particularly during more challenging moments.

‍

“For some people, it’s the first time they’ve ever engaged with a support service, and it helps them feel a little less nervous about taking the next step,” she said.

Free and available statewide, the Adis SMS Support Program allows users to join at any time and opt out whenever they choose, offering support that fits around them.

Sometimes, taking the next step can be as simple as sending a message.

‍

CAPTION: A simple text could be the first step towards support. Photo source: Queensland Health

‍