Community Wi-Fi Powered By NBN, Sky Muster™

Did you know that nbn Australia provides free community Wi-Fi services at the Ingham Showground and Halifax Hall in disaster or emergency situations!

If you are struggling with your mobile service or internet connectivity, you can go to the site and turn your mobile on to Wi-Fi calling.

That way you can browse the internet and make calls for free.Connect to the internet through the Community Wi-Fi service

Important things to know
Performance of Community Wi-Fi: This Community Wi-Fi is designed to allow you and your community to access the internet. The performance and range of the Community Wi-Fi may be impacted by several factors, including:
• Total loss of power
• Distance from the installed Wi-Fi equipment
• Environmental factors such as heavy rain, heavy dust or something else blocking the installed satellite and Wi-Fi equipment

Usage
This service may support access to video streaming; however, if multiple users try to use video streaming services, such as Netflix, at the same time, the quality of your experience may lessen. The service may be subject to data usage restrictions and other limitations. Your use of this service will be subject to the Terms and Conditions (T&Cs) from the phone and internet service provider supplying the service to your community. The available capacity of this Community Wi-Fi service may be shared with other users. Please consider others when using this service. nbn cannot guarantee the security of the Wi-Fi service, and is not responsible for the acts of any third parties that access or attempt to access your device and or files while using the internet.

How to connect
Through the Community Wi-Fi service, you and your community can connect to the Internet via Wi-Fi using any smartphone, tablet, laptop or computer. This service will be accessible inside and outside, within approximately 100 metres of the location of the Community Wi-Fi service.

To connect:

1. Open the Wi-Fi setting in your device
2. Select the network named “Community Wi-Fi” (No password is required)
3. When the “Welcome page” appears, read and accept the internet service provider’s Terms and Conditions, click “Get Online” and then “Continue”
4. You should now be connected to the internet

Need technical support?
Please call the Community Wi-Fi Support Team on 1300 626 267.

Installed equipment
The following equipment is owned or leased by nbn and has been installed to provide the Community Wi-Fi:
• An nbn™ Sky Muster™ satellite terminal
• Wi-Fi equipment
• There may be a backup power supply.

The installed equipment will require reliable 240V AC power, which must be supplied by the community. If a backup power is supplied, it will only allow the installed equipment to operate for up to approximately 8 hours without main power.