Local NDIS and Aged Care Provider Championing Community Wellbeing Through Evidence-Based Holistic Care

Optimise Health and Wellness is a proudly locally owned and operated NDIS and Aged Care provider dedicated to building authentic relationships and strengthening community capacity. With a growing team of over 50 passionate professionals, we deliver high-quality, person-centred care that empowers individuals to reach their goals.

Our multidisciplinary team—including Occupational Therapists, Psychologists, Exercise Physiologists, Therapy Assistants, Case Managers, Support Workers, and dedicated admin staff—works collaboratively to meet the diverse needs of our clients. Research consistently shows that multidisciplinary teams lead to better outcomes, higher satisfaction, and more efficient service delivery. Our integrated model ensures communication, coordination, and effective care planning across disciplines.

We are committed to using the latest evidence and research to inform our practice. Continuous quality improvement is embedded in all areas—from service delivery to staff training and strategy—ensuring our services evolve with changing needs and deliver meaningful results.

Recent structural enhancements have strengthened quality and deepened the connection between participants and leadership, improving satisfaction, communication, and staff support.

We believe true impact comes from working closely with participants and their families. By understanding each person’s goals and values, we tailor services to ensure outcomes are both clinically sound and personally meaningful. Our team proudly supports each individual’s journey and celebrates every milestone.

Cultural safety is at the heart of our values. We are committed to delivering respectful, inclusive services—particularly for First Nations communities—while honouring cultural identity and connection.

Our Consumer Advisory Group ensures participant voices guide governance, service development, and quality improvement, keeping us aligned with what matters most.

As a local employer, we invest in the future through school-based traineeships and career development, building a skilled, consistent workforce and fostering a supportive culture.

Grounded in our core values—client-centred care, innovation, ethical practice, diversity, safety, fiscal accountability, and teamwork—Optimise Health and Wellness is more than a service provider. We are a team committed to improving health outcomes, growing community capacity, and building a more connected, inclusive future for all.