Councillor Column Patrick Lynch 26 August

Hinchinbrook Shire Council is inviting residents to sign up to Hinchinbrook H2O, the online portal supporting digital water meters is a major step forward in smarter, more efficient water management across the Shire.

Since its rollout in 2022, the project has been helping households and Council alike better understand and manage water usage.

Jointly funded by Hinchinbrook Shire Council and the Queensland Government through the Local Government Grants and Subsidies Program, this initiative is part of Council’s long-term strategy to improve infrastructure and service delivery.

The new digital water meters provide real-time water usage data, transmitted every 60 minutes via a low-frequency radio signal — significantly weaker than a mobile phone signal and safe for residential areas.

Residents can access this data at any time through the Hinchinbrook H2O portal, giving them the power to monitor their water use, detect leaks early, and make informed decisions about their consumption.

Why Sign Up?

• Track your water usage hourly
• Identify leaks and unusual patterns quickly
• Manage your water bills more effectively
• Support Council in maintaining reliable infrastructure

Depending on your property’s existing setup, you’ll receive either a full meter replacement or a retrofitted device — ensuring compatibility and seamless integration.

The system also monitors operational performance, including battery life, helping reduce long-term maintenance costs.

As the project continues, residents will receive updates on how to access and use their water data.

Contact Council via email at council@hinchinbrook.qld.gov.au, sign up at https://h2o.hinchinbrook.qld.gov.au or call 4776 4600 if you require sign-up assistance or for more information.