Councillor Column Councillor Andrew Carr

Hello Hinchinbrook,

Snap Send Solve is a free app that makes it quick and easy to report issues to your local council using your iPhone or Android device. You can also use it to submit general requests or feedback.

Whether it’s illegal rubbish dumping, a damaged street sign, or another local concern, Snap Send Solve lets you capture and report the issue straight from your smartphone.

How it works:
The app uses your phone’s GPS to identify your local council and provide relevant contact details. When you send a report, your email and phone number are included so Hinchinbrook Shire Council can follow up with you directly.

You know your neighbourhood best, so if something doesn’t look right, let us know. We rely on your reports to help keep our Shire safe, clean, and running smoothly.

Use the app to report:
• Street lights not working
• Dumped rubbish
• Wandering or aggressive dogs
• Graffiti or vandalism
• Footpath damage or potholes
• Road safety issues
• Or anything else needing attention

Just Snap, Send, and Solve — take a photo and submit your report in a few simple steps.

Free to download from the App Store and Google Play, Snap Send Solve removes the guesswork from reporting local issues. It helps councils and other authorities respond more efficiently, and empowers the whole community to help look after our shared spaces.

Need help in person? Visit our Customer Service Centre at 25 Lannercost Street, Ingham, for assistance with enquiries, requests, applications, registrations, permits, or rates payments.

You can also report issues online via the Customer Service section at www.hinchinbrook.qld.gov.au. For urgent matters, please call 07 4776 4600.

It’s always a pleasure to pick up a copy of Hinchinbrook Life and see everything that’s been happening — and what’s coming up — in our beautiful Shire. Thanks again for the opportunity to connect.