
Georgia and the team are here to help you find out about what support is available. Photo supplied
Sometimes finding the right support or accessing the NDIS can be overwhelming. Other times it’s a matter of knowing where to turn. That’s where service navigator Georgia comes in; her role is all about connecting recipients with local services and resources that can make a meaningful difference in their lives.
Over the past four years, Georgia has progressed from a lifestyle support worker into her current role as a service navigator, supporting recipients across Ingham, Charters Towers, the Burdekin, Townsville, Palm Island and Richmond.
Working across such a large footprint gives her a unique perspective on the challenges and opportunities that exist across regional Queensland communities.
“A service navigator plays a vital role in guiding individuals through complex systems of support including health, community, housing, disability and social services,” said Georgia
“The goal is to ensure people feel informed, supported and confident rather than lost or overwhelmed.”
Through her work, Georgia has learned that meaningful outcomes are unique and personal and that progress often comes through consistent support and encouragement.
“One of the most important things I’ve learned in my role is that recovery takes time and looks different for everyone.
“I’ve also learned that recipients have so much potential when they’re given the right support, encouragement, and opportunities.”
For those considering a career in the sector, Georgia believes looking after your own wellbeing is just as important as supporting others.
“The biggest advice I’d give to anyone considering a role in this sector is to make self-care a priority.”
Meet Georgia and the team to find out more about what support is available by contacting 07 4781 2690 or pop into the Mental Health Hub at the Canegrowers Building, 11-13 Lannercost Street.