Independently Owned, Locally Grown, Community Loved
Sarina Silvestro (left), who has worked at Igguldens for more than 30 years, with owners Robyn and Colin Batts. Photo credit: Helen Cook
Step inside Igguldens on Butler Street in Tully and you'll discover something increasingly rare – a colourful treasure trove of clothing, footwear and everyday essentials, where good old-fashioned personal service is still very much alive.
And behind this much-loved family business are some remarkably familiar faces, including Sarina Silvestro, who has worked at Igguldens for more than 30 years, and Cheryl Jenkins, whose dedication to the store spans more than four decades.
Their extraordinary loyalty speaks volumes about a business where staff know their customers, understand their products and take pride in helping people find exactly what they need.
The story began in 1950 when George Iggulden opened his shop in Tully. Three years later, he married Amy Elston, who worked alongside him until the couple retired in 1995.
Their daughter Robyn and her husband Colin Batts, both teachers at the time, took over the business, continuing a family tradition that has now spanned more than three-quarters of a century.
For Colin, who spent 25 years teaching across Queensland, taking over the family business was quite a career change. But more than 30 years later, he still takes pride in providing the personal service that has become Igguldens' trademark.
“I think what sets us apart is our hands-on approach, honesty, good value for money and knowledge of the products we sell,” Colin said.
From colourful tropical shirts, comfortable bamboo and cotton clothing and sleepwear to workwear, footwear, socks and underwear, Igguldens offers an impressive variety under one roof.
And for the younger generation, there's also the Igguldens children's shop IGGsToo at Banyan Plaza, extending the family's retail presence in Tully.
While Colin and Robyn acknowledge the challenges facing independent retailers, they remain grateful for the dedicated staff and generations of customers who have supported their business.
After 76 years, it's not just what's on the shelves that makes Igguldens special – it's the people behind the counter.
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